Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Experiment Videos

Increasing patients' satisfaction with communications.

P Ley, P W Bradshaw, J A Kincey

    The British Journal of Social and Clinical Psychology
    |November 1, 1976
    PubMed
    Summary
    This summary is machine-generated.

    Related Concept Videos

    You might also read

    Related Articles

    Articles linked to this work by shared authors, journal, and citation graph.

    Sort by
    Same author

    Challenges in the Management of Breast Cancer in a Low Resource Setting in South East Asia.

    Asian Pacific journal of cancer prevention : APJCP·2016
    Same author

    [Cord blood: from bench to bedside].

    Bulletin du cancer·2008
    Same author

    Anxiety levels, patient satisfaction and failed appointment rate in anxious patients referred by general practitioners to a dental hospital unit.

    British dental journal·1998
    Same author

    Acute severe asthma treated by mechanical ventilation: a comparison of the changing characteristics over a 17 yr period.

    Respiratory medicine·1998
    Same author

    The new NHS: from specialist services to special groups. Involving clinical professionals in managing and planning services.

    BMJ (Clinical research ed.)·1998
    Same author

    Comparison of the coexpression of CD38, CD33 and HLA-DR antigens on CD34+ purified cells from human cord blood and bone marrow.

    Stem cells (Dayton, Ohio)·1995
    Same journal

    The consistency issue in personality psychology revisted--with special reference to aggression.

    The British journal of social and clinical psychology·1980
    Same journal

    Development of a picture-preference measure of thought disorder.

    The British journal of social and clinical psychology·1980
    Same journal

    How leukaemia affects a child's schooling.

    The British journal of social and clinical psychology·1980
    Same journal

    Experimental effects of a cognitive therapy technique in depressed patients.

    The British journal of social and clinical psychology·1980
    Same journal

    Becoming a lone parent: a cognitive interactionist approach to appraising and coping during a crisis.

    The British journal of social and clinical psychology·1980
    Same journal

    Estimating the outcome of a pregnancy test: women's judgements in foresight and hindsight.

    The British journal of social and clinical psychology·1980
    See all related articles

    Providing enhanced patient interviews significantly improved communication satisfaction among general medical patients. This intervention proved more effective than standard care or placebo interviews, boosting patient understanding and overall experience.

    Area of Science:

    • Medical Communication
    • Patient Satisfaction
    • Health Psychology

    Background:

    • Effective communication is crucial for patient satisfaction in healthcare settings.
    • Understanding patient concerns and information needs is vital for improving healthcare experiences.
    • Previous research indicates a gap in patient comprehension of medical information.

    Purpose of the Study:

    • To experimentally increase patient satisfaction with medical communications.
    • To evaluate the impact of enhanced understanding through interviews on patient satisfaction.
    • To analyze changes in communication satisfaction post-discharge.

    Main Methods:

    • A randomized controlled trial involving general medical patients.
    • Intervention group received additional interviews focused on illness understanding.

    Related Experiment Videos

  • Control groups received standard care or placebo interviews about hospital stay.

    • Main Results:

    • Patients receiving enhanced understanding interviews reported significantly higher communication satisfaction.
    • The intervention group showed greater satisfaction compared to standard care and placebo groups.
    • Communication satisfaction levels were tracked over the post-discharge period.

    Conclusions:

    • Targeted interviews enhancing patient understanding are effective in improving communication satisfaction.
    • Healthcare providers can improve patient experience by focusing on clear communication and understanding.
    • Post-discharge communication satisfaction may vary and warrants further investigation.