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Related Experiment Videos

The Client Interaction Scale. A method for assessing community support programs for persons with chronic mental

J S Brekke1, R A Aisley

  • 1University of Southern California.

Evaluation & the Health Professions
|May 9, 1990
PubMed
Summary
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The Client Interaction Scale (CIS) effectively measures client integration in community support programs. This tool assesses affective and instrumental dimensions, aiding program evaluation for individuals with chronic mental illness.

Area of Science:

  • Psychology
  • Psychiatry
  • Social Work

Background:

  • Community Support Programs (CSPs) are vital for individuals with chronic mental illness.
  • Assessing client integration within these programs is crucial for effective support.
  • Existing tools may not adequately capture the nuances of client interaction.

Purpose of the Study:

  • To introduce and validate the Client Interaction Scale (CIS).
  • To measure client integration within the client-to-client interactive milieu of CSPs.
  • To assess the scale's reliability, validity, and utility in program evaluation.

Main Methods:

  • Development of the Client Interaction Scale (CIS).
  • Data collection from 95 clients across three CSPs.
  • Statistical analysis including inter-item reliability and factor analysis.

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Main Results:

  • The CIS demonstrated excellent inter-item reliability.
  • Factor analysis revealed unique affective and instrumental dimensions of client integration.
  • The scale effectively discriminated between environments with differing interactive qualities.

Conclusions:

  • The Client Interaction Scale (CIS) is a reliable and valid measure of client integration.
  • The CIS can be used to evaluate the effectiveness of CSPs and other program environments.
  • Findings support the use of the CIS for understanding client engagement in therapeutic milieus.