At the core. A system measures the level of employee commitment to its core values

Area of Science:

• Healthcare Management
• Organizational Psychology
• Corporate Culture Studies

Background:

• Corporate culture significantly impacts employee satisfaction and commitment.
• Understanding the strength of corporate culture is crucial for system leaders.
• Sisters of St. Francis Health Services, Inc. (SFHS) aimed to assess its corporate culture's strength against stated values.

Purpose of the Study:

• To measure the strength of the corporate culture at Sisters of St. Francis Health Services, Inc. (SFHS).
• To determine if the existing corporate culture aligns with the organization's stated values.
• To evaluate the impact of corporate culture on employee job satisfaction and organizational commitment.

Main Methods:

• A survey was administered to executives, managers, and physicians.
• The survey assessed employee job satisfaction, organizational commitment, and perceived culture strength.
• A response rate of 68% was achieved for the survey.

Main Results:

• SFHS demonstrated a strong corporate culture, particularly based on tradition.
• Unique core corporate values were identified as defining "systemness" across facilities.
• Consistent application of core values in daily decision-making was observed despite functional differences.

Conclusions:

• The study confirmed a robust corporate culture at SFHS, grounded in tradition and shared values.
• The identified core values effectively promote a unified organizational identity and consistent leadership approach.
• The strong culture likely contributes to employee satisfaction and commitment within the SFHS system.