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Managerial decision-making in the laboratory.

F N Laufer1

  • 1Division of Health Care Financing, New York State Department of Health, Albany.

Clinical Laboratory Management Review : Official Publication of the Clinical Laboratory Management Association
|October 6, 1990
PubMed
Summary
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Managers can improve complex decisions using the multiattribute utility model. This decision aid structures problems, weighs criteria, and evaluates alternatives, aiding choices in areas like medical laboratory instrument selection.

Area of Science:

  • Decision Science
  • Management Science
  • Medical Laboratory Science

Background:

  • Managerial decision-making is complex and prone to errors.
  • Decision aids are crucial for navigating intricate choices.
  • The multiattribute utility model offers a structured approach to decision support.

Purpose of the Study:

  • To demonstrate the practical application of the multiattribute utility model.
  • To highlight the model's utility in selecting complex equipment.
  • To showcase the model's versatility across various decision-making scenarios.

Main Methods:

  • Utilizing a multiattribute utility model for decision structuring.
  • Defining judgment criteria and their relative importance.
  • Evaluating alternatives against established criteria.

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Main Results:

  • The multiattribute utility model effectively structured the decision process.
  • The model facilitated a clear comparison of alternative hematologic instruments.
  • Applicability was confirmed for medical laboratory equipment selection.

Conclusions:

  • The multiattribute utility model is a valuable tool for complex managerial decisions.
  • The model aids in problem structuring, criteria weighting, and alternative evaluation.
  • It supports choice-making, reinforces decisions, and aids communication of rationale.