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Related Experiment Videos

The Deming method for problem solving in group practice.

D J Cooke1, K L Iannacchino

  • 1Keene Clinic, NH 03431.

Medical Group Management Journal
|February 8, 1991
PubMed
Summary
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Healthcare delivery is evolving beyond traditional standards. The Keene Clinic successfully implemented the Deming approach for quality improvement, focusing on value and patient satisfaction.

Area of Science:

  • Healthcare Management
  • Quality Improvement Science

Background:

  • Healthcare delivery is shifting, with increased emphasis on value and patient satisfaction.
  • Traditional quality metrics are insufficient as patients and payers seek affordable, high-quality care.

Purpose of the Study:

  • To describe the application of the Deming approach to quality improvement in a healthcare setting.
  • To illustrate how a clinic adapted to new healthcare delivery demands.

Main Methods:

  • The study details the implementation of the Deming approach at the Keene Clinic.
  • This involved a focus on continuous quality improvement principles.

Main Results:

  • The Keene Clinic utilized the Deming approach to enhance healthcare delivery.

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  • This initiative addressed the growing demand for quality care at competitive prices.

    • Conclusions:

    • The Deming approach offers a viable framework for healthcare quality improvement.
    • Clinics can adapt to the evolving healthcare landscape by prioritizing value and patient-centered care.