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Bystander intervention. Help or hindrance?

¹University of Maryland-Baltimore County.

JEMS : a Journal of Emergency Medical Services

|May 9, 1991

Summary

Curious onlookers, often called rubberneckers, can hinder or help at incident scenes. Understanding their motivations is key to managing their impact effectively.

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Area of Science:

Social Psychology
Emergency Response Dynamics

Background:

Incident scenes often attract onlookers, termed rubberneckers or lookie-loos.
The behavior of these individuals can impact emergency operations and public safety.

Purpose of the Study:

To explore the dual nature of rubbernecker behavior at incident scenes.
To identify factors influencing why individuals engage in gawking behavior.

Main Methods:

Qualitative analysis of observational data.
Review of existing literature on crowd behavior during emergencies.

Main Results:

Rubberneckers can impede traffic and emergency access.
Conversely, their presence can sometimes aid in information gathering or public awareness.

Conclusions:

Effective management strategies can mitigate negative impacts of rubberneckers.
Further research into psychological drivers can inform better scene management techniques.

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