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Bringing the abusive employee back.

J Whitehead1, L Unger

  • 1Craig Developmental Disabilities Service Office, Geneseo, NY 14454.

Journal of Mental Health Administration
|July 1, 1991
PubMed
Summary
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Healthcare agencies can implement structured programs to support employees returning after abusive incidents. This approach aims to prevent future client harm and aid employee reintegration, potentially serving as a widely applicable model.

Area of Science:

  • Healthcare Management
  • Organizational Psychology
  • Employee Relations

Background:

  • Dispute resolution processes in healthcare limit employer discretion in terminating employees accused of misconduct.
  • Employees suspected of serious misconduct, such as abusive behavior, may be returned to the workplace after disciplinary proceedings.
  • Provider agencies face challenges in managing the return of these employees to prevent client injury and ensure productive functioning.

Purpose of the Study:

  • To identify specific supports needed by both employees and supervisors for a successful return to work after an abusive incident.
  • To develop and pilot an individualized, structured program to manage the return of employees following abusive incidents.

Main Methods:

  • Surveyed employees who returned to work after an abusive incident.

Related Experiment Videos

  • Surveyed supervisors of employees returned to work after an abusive incident.
  • Developed and piloted an individualized, structured return-to-work program based on survey findings.

    • Main Results:

    • Identified specific support needs from both employee and supervisor perspectives for successful reintegration.
    • The piloted individualized, structured program provided a framework for managing employee returns.
    • Preliminary results suggest the program's potential effectiveness.

    Conclusions:

    • An individualized, structured program can aid in the successful return of employees after abusive incidents.
    • Such programs may help reduce the likelihood of future client injury.
    • The developed program model shows promise for broader application in healthcare settings.