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Related Experiment Videos

Putting the poor first. A system's assessment project identifies community needs.

L Bergofsky1, E Barron, R E Goodwin

  • 1St. Agnes Hospital, Baltimore.

Health Progress (Saint Louis, Mo.)
|November 5, 1991
PubMed
Summary

The Service Area Needs Assessment (SANA) project identified unmet healthcare needs in underserved communities. This initiative led to new programs and collaborations, strengthening the commitment to holistic care for vulnerable populations.

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Area of Science:

  • Community Health
  • Healthcare Management
  • Public Health

Background:

  • Franciscan Health System (FHS) initiated the Service Area Needs Assessment (SANA) project in 1990 to improve holistic healthcare for the poor and underserved.
  • The project targeted economically deprived ZIP codes within FHS member hospitals' service areas.

Purpose of the Study:

  • To assess existing programs and identify unmet needs among poor and underserved populations.
  • To foster collaboration and understanding between healthcare providers and community members.

Main Methods:

  • Conducted surveys of FHS hospitals regarding services for the poor and underserved.
  • Interviewed community agency representatives, physicians, other service providers, and community residents.
  • Documented program scope, value, and community benefit.

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Main Results:

  • Identified a gap between healthcare providers' perceptions and community members' perceived needs.
  • Verified several unmet needs within the underserved population.
  • Led to the establishment of new programs and expansion of existing services.

Conclusions:

  • The SANA project successfully identified community needs and spurred action.
  • 33 initiatives were proposed, including new activities, expanded services, and collaborations.
  • FHS views the SANA project as a foundational step toward a sustained commitment to caring for the poor and underserved.