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Related Experiment Videos

Pharmacy-nursing facsimile systems: set-up considerations and operational issues.

P M Gannon1

  • 1Charlton Memorial Hospital, Fall River, MA.

Hospital Pharmacy
|February 1, 1992
PubMed
Summary

Facsimile (fax) machines significantly decrease hospital pharmacy order processing times. This article details the practical challenges and considerations for implementing and managing fax systems in this setting.

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Area of Science:

  • Healthcare Administration
  • Pharmacy Operations
  • Medical Informatics

Background:

  • Facsimile (fax) technology is increasingly adopted for transmitting physician's orders from nursing units to hospital pharmacies.
  • While the benefits, such as reduced order processing time, are recognized, potential operational challenges are often under-documented.

Purpose of the Study:

  • To identify and describe the practical challenges associated with implementing and operating facsimile systems for electronic transmission of physician's orders in hospital pharmacies.
  • To provide insights into the set-up, operational, and maintenance aspects of fax systems in a pharmacy setting.

Main Methods:

  • The study involves a descriptive analysis of facsimile system implementation in hospital pharmacies.
  • Key areas examined include system setup, operational issues, forms design, staff training, cost analysis, equipment requirements, and maintenance.

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Main Results:

  • Facsimile use leads to a significant reduction in order processing turnaround time.
  • Implementation involves considerations such as initial setup, ongoing operational problems, appropriate forms, staff training needs, paper and equipment costs, and maintenance schedules.

Conclusions:

  • Facsimile systems offer clear advantages in reducing pharmacy order processing times.
  • Successful implementation requires careful planning and management of various operational and logistical factors, including costs and maintenance.