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Related Experiment Videos

TQM at Corning.

J Houghton

    Health Systems Review
    |April 8, 1992
    PubMed
    Summary
    This summary is machine-generated.

    James Houghton implemented Total Quality Management (TQM) at Corning, leading a significant company turnaround. This leadership strategy revitalized the business, focusing on quality as its core principle.

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    Area of Science:

    • Business Management
    • Organizational Leadership

    Background:

    • Corning faced challenges requiring strategic leadership.
    • James Houghton's long tenure provided deep organizational insight.

    Purpose of the Study:

    • To highlight the impact of Total Quality Management (TQM) on corporate turnaround.
    • To showcase Houghton's leadership in implementing TQM at Corning.

    Main Methods:

    • Analysis of Houghton's leadership strategies.
    • Examination of Corning's business transformation under TQM.

    Main Results:

    • Houghton's leadership successfully centered on TQM.
    • Corning experienced a major turnaround attributed to TQM.

    Conclusions:

    • TQM can be a powerful driver for significant corporate revitalization.
    • Effective leadership is crucial for implementing and sustaining quality management systems.