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Related Experiment Videos

We can't abandon the elderly client.

C Townsend1, G Sherlock-Prince

  • 1Calvary Hospital Certified Home Health Agency, Bronx, NY.

Caring : National Association for Home Care Magazine
|May 8, 1992
PubMed
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Effective management of urban, difficult-to-service clients requires an interdisciplinary team approach. This strategy improved care planning, staff morale, and home care access for vulnerable patients.

Area of Science:

  • Healthcare Management
  • Urban Health Services
  • Interdisciplinary Care

Background:

  • Managing clients with complex needs in urban settings presents significant challenges.
  • Existing healthcare models may not adequately address the needs of "difficult-to-service" populations.
  • The role of ethics committees in guiding complex patient care is crucial.

Purpose of the Study:

  • To evaluate the effectiveness of an interdisciplinary team approach for managing difficult-to-service clients in an urban environment.
  • To assess the impact of this approach on decision-making, staff morale, and service delivery.
  • To highlight the importance of ethics committee support in such initiatives.

Main Methods:

  • Implementation of an interdisciplinary team model at Calvary Hospital's Certified Home Health Agency.

Related Experiment Videos

  • Distribution of decision-making and care planning across all personnel levels.
  • Involvement of the ethics committee in supporting the management process.

    • Main Results:

    • Successfully managed difficult-to-service clients in an urban setting.
    • Distributed decision-making and care planning effectively.
    • Enhanced staff morale and improved delivery of home care services.
    • Provided care to marginalized and abandoned patient populations.

    Conclusions:

    • An interdisciplinary team approach, bolstered by ethics committee support, is vital for effectively managing challenging urban clients.
    • This model fosters distributed decision-making, boosts staff morale, and expands crucial home care services.
    • The approach successfully addressed the needs of vulnerable patients overlooked by society.