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Related Experiment Videos

Implementing TQM.

G Bull1, M A Maffetone, S K Miller

  • 1Bryn Mawr Hospital, PA.

Clinical Laboratory Management Review : Official Publication of the Clinical Laboratory Management Association
|April 8, 1992
PubMed
Summary

Total Quality Management (TQM) offers systematic improvement for businesses. Laboratories are exploring TQM to enhance competitiveness, reduce costs, and boost productivity through organized problem-solving strategies.

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Area of Science:

  • Quality Management
  • Laboratory Operations
  • Business Administration

Background:

  • Total Quality Management (TQM) is a systematic approach to continuous improvement.
  • American corporations utilize TQM to enhance competitiveness and productivity.
  • Laboratories are increasingly exploring TQM benefits.

Purpose of the Study:

  • To investigate the steps laboratories are taking to implement TQM.
  • To understand the practical application of TQM in laboratory settings.

Main Methods:

  • Survey of laboratory respondents regarding TQM implementation.
  • Analysis of reported steps and strategies for TQM adoption.

Main Results:

  • Respondents' laboratories are actively implementing TQM.
  • Various strategies are being employed for TQM adoption and integration.

Conclusions:

  • TQM implementation in laboratories is a growing trend.
  • Laboratories are adopting TQM to achieve operational excellence and competitive advantages.

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