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Citation Computer Systems.

A Randall

    Healthcare Informatics : the Business Magazine for Information and Communication Systems
    |August 7, 1990
    PubMed
    Summary
    This summary is machine-generated.

    Citation Computer Systems, a laboratory information system provider, is a rapidly growing and profitable company with over 500 users across North America. Their success is driven by serving a diverse range of healthcare facilities, from small clinics to large hospitals.

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    Area of Science:

    • Laboratory Information Systems
    • Healthcare Technology
    • Clinical Informatics

    Background:

    • Citation Computer Systems is often perceived as a small, regional company.
    • This perception contrasts with its significant market presence and growth trajectory.

    Purpose of the Study:

    • To investigate the factors contributing to the success and growth of Citation Computer Systems.
    • To understand the reasons behind the company's profitability and expanding user base.

    Main Methods:

    • Qualitative research approach involving interviews.
    • Site visits to four diverse customer locations of Citation Computer Systems.
    • Interviews conducted with laboratory management personnel responsible for system implementation and use.

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    Main Results:

    • Citation Computer Systems serves over 500 users across 48 states and Canada.
    • The company's client base includes hospitals with bed capacities ranging from 16 to over 1,000, reference laboratories, and clinics.
    • Citation Computer Systems demonstrates consistent double-digit percentage growth and profitability.

    Conclusions:

    • The success of Citation Computer Systems is attributed to its ability to cater to a wide spectrum of healthcare providers.
    • The company's broad reach and profitability indicate a strong value proposition in the laboratory information system market.