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Related Experiment Videos

Putting quality management to work.

M Schechter, D Boss

    Food Management
    |October 5, 1992
    PubMed
    Summary
    This summary is machine-generated.

    Quality Management (QM) processes empower independent operators and contractors with creative business strategies and improved product quality. This roundtable shares practical QM applications for enhanced customer relations and cost savings.

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    Area of Science:

    • Business Administration
    • Operations Management
    • Quality Improvement

    Background:

    • Independent operators and contractors face unique challenges in business operations and product enhancement.
    • Quality Management (QM) offers a framework for improving business practices and outcomes.

    Purpose of the Study:

    • To explore practical applications of Quality Management processes for independent operators and contractors.
    • To share insights from QM veterans and novices on enhancing business operations.

    Main Methods:

    • A roundtable discussion format was employed.
    • A panel of 10 Quality Management practitioners (veterans and rookies) participated.

    Main Results:

    • Quality Management processes facilitate creative business strategies.

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  • QM applications enhance product quality and customer communications.
  • QM can lead to improved purchasing power and cost efficiencies.
  • Conclusions:

    • Quality Management is a valuable tool for independent operators and contractors seeking business growth and operational excellence.
    • Implementing QM principles can yield tangible benefits in customer relations, purchasing, and overall business quality.