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Flawless information system implementation.

J W Schmitz1

  • 1Barnes Hospital, St. Louis.

Journal of Healthcare Materiel Management
|December 9, 1992
PubMed
Summary
This summary is machine-generated.

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Barnes Hospital successfully replaced its homegrown materiel management information system with a comprehensive solution. This was achieved through dedicated resources, a team approach, and a strong commitment to quality and thorough testing during selection, testing, and implementation.

Area of Science:

  • Healthcare Information Systems
  • Hospital Administration
  • Supply Chain Management

Background:

  • Barnes Hospital identified the need to replace its existing materiel management information system.
  • The existing system was homegrown and lacked the comprehensive functionality required for a 1,200-bed hospital.

Purpose of the Study:

  • To achieve a swift, error-free selection, testing, and implementation of a new, comprehensive materiel management information system.
  • To outline the resources and strategies employed to ensure a successful system replacement.

Main Methods:

  • Dedicated a full-time user for requirements definition, testing, training, and support.
  • Established a dedicated Information Systems (IS) support team for software selection and implementation.
  • Utilized additional Materiel Management personnel for general assistance.

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  • Implemented a hospital-wide team approach to the project.
  • Ensured a total commitment to quality throughout all project phases.
  • Conducted thorough system-level and unit-level testing.
  • Secured vendor commitment for additional resources (time, money, energy).

    • Main Results:

    • The selection, testing, and implementation process met its goals of being swift and error-free.
    • The dedicated resources and team approach facilitated a smooth transition to the new system.
    • Vendor collaboration was crucial in optimizing system performance.

    Conclusions:

    • A comprehensive materiel management information system can be successfully implemented in a large hospital setting.
    • Dedicated personnel, robust testing, a collaborative team approach, and strong vendor partnerships are critical success factors.
    • Strategic resource allocation and a commitment to quality are essential for efficient healthcare IT system replacement.