Can IT (information technology) help in Working for Patients

The Government's White Paper, Working for Patients, identified as a key objective the improvement in quality and quantity of care available to NHS patients. This, the Government argued, is to be achieved by the introduction of a market economy within the NHS. But is the introduction of intra competition and contracting for patients sufficient? Can these measures alone improve the quality and quantity of care available for the patients? Bernard Jones and Graham Worsdale argue that the strategic use of information technology (IT) is an essential element in Working for Patients.