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Can IT (information technology) help in Working for Patients.

B Jones1, G Worsdale

  • 1Sheffield Business School.

Health Services Management
|January 8, 1993
PubMed
Summary

The UK Government

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Area of Science:

  • Health Services Management
  • Information Systems in Healthcare

Background:

  • The UK Government's White Paper, "Working for Patients," aimed to enhance NHS patient care quality and quantity.
  • The proposed strategy involved introducing market economy principles and competition within the National Health Service (NHS).

Purpose of the Study:

  • To evaluate the sufficiency of market competition and patient contracting for improving NHS care.
  • To determine if strategic information technology (IT) integration is essential for achieving "Working for Patients" objectives.

Main Methods:

  • Conceptual analysis of healthcare market reforms.
  • Literature review on information technology adoption in public services.

Main Results:

  • Market competition and contracting alone may not be sufficient to improve NHS patient care.
  • Strategic implementation of information technology (IT) is crucial for enhancing care quality and quantity.

Conclusions:

  • Information technology (IT) is a vital component for successful healthcare reform within the NHS.
  • Effective IT strategy is necessary to complement market-based initiatives for improved patient outcomes.

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