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Feedback of clinical performance information
1Harvard Community Health Plan.
HMO Practice
|February 7, 1993
Abstract:
Measurement of practice performance, increasing throughout the health care industry, can result not just in performance assessment, but in performance improvement. An important early step in achieving improvement is to feed back the performance information. This paper discusses how the content of the information and the process of the feedback itself can facilitate physicians' buying into and using the data to improve practice.