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The invaluable team member.

T E Barnett1, S Ross, P Van Dyke

  • 1Overland Park Regional Medical Center, KS.

Journal for Healthcare Quality : Official Publication of the National Association for Healthcare Quality
|April 8, 1993
PubMed
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Hospitals starting total quality management should involve physicians early. Physician inclusion from the beginning enhances patient care quality and benefits the entire healthcare organization.

Area of Science:

  • Healthcare Management
  • Quality Improvement Science

Background:

  • Total Quality Management (TQM) implementation in hospitals is a complex process.
  • Physician engagement is often a critical, yet sometimes overlooked, factor in TQM success.

Purpose of the Study:

  • To advocate for the early and integral inclusion of physicians in hospital TQM initiatives.
  • To highlight the benefits of physician involvement for organizational quality and patient care.

Main Methods:

  • This article presents a conceptual framework and expert opinion.
  • It synthesizes established principles of quality management with the unique role of physicians in healthcare delivery.

Main Results:

  • Early physician involvement in TQM leads to more effective and sustainable quality improvement efforts.

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  • Physician participation fosters a culture of shared responsibility for patient care quality.

    • Conclusions:

    • Integrating physicians from the initiation of TQM is essential for maximizing its benefits.
    • Hospitals should proactively design TQM processes that leverage physician expertise and leadership.