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Related Experiment Videos

A framework for evaluating the work of pharmacists.

R Segal1

  • 1Department of Pharmacy Health Care Administration, University of Florida, Gainesville.

Topics in Hospital Pharmacy Management
|March 9, 1992
PubMed
Summary

This article introduces a systems model for performance appraisals in pharmacy departments, emphasizing its complexity and integration with the drug use system. Effective appraisal requires significant resource commitment from all staff.

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Area of Science:

  • Health Care Management
  • Pharmacy Administration
  • Organizational Psychology

Background:

  • Traditional performance appraisal methods in healthcare are often oversimplified.
  • Pharmacy departments have unique operational complexities impacting performance evaluation.
  • Existing appraisal systems may not fully capture the dynamic nature of pharmacy operations.

Purpose of the Study:

  • To review major appraisal methods in healthcare organizations.
  • To propose a "systems model" for performance appraisals specifically within pharmacy departments.
  • To highlight the interconnectedness of performance appraisal with the broader drug use system.

Main Methods:

  • Review of existing literature on performance appraisal methods in healthcare.
  • Development and conceptualization of a "systems model" for pharmacy performance appraisal.
  • Analysis of the interactions between appraisal systems and pharmacy drug use systems.

Main Results:

  • Performance appraisal is not a simple, isolated task but an integrated subsystem.
  • The proposed systems model views appraisal as dynamic and interactive with all pharmacy operations.
  • Implementing this model necessitates substantial resource allocation from management and staff.

Conclusions:

  • Pharmacy performance appraisal should be approached as a complex, dynamic system.
  • Management must recognize the systemic nature of appraisals for effective integration.
  • Significant resource commitment is essential for a successful pharmacy performance appraisal system.

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