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Related Experiment Videos

Applying total quality management to a pharmacist intervention program.

M D Sanborn1, K Braman, K Herriott

  • 1University of Kansas Medical Center, Kansas City.

Topics in Hospital Pharmacy Management
|June 7, 1993
PubMed
Summary
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Improving pharmacist intervention documentation using Total Quality Management (TQM) principles streamlined processes. Staff pharmacists

Area of Science:

  • Pharmacy Practice
  • Healthcare Management
  • Quality Improvement

Background:

  • Pharmacist intervention documentation is crucial for demonstrating patient care impact.
  • Justifying new clinical pharmacy services relies on robust documentation.
  • Existing documentation systems may present challenges to efficiency and thoroughness.

Purpose of the Study:

  • To evaluate the benefits of applying Total Quality Management (TQM) principles to intervention documentation.
  • To identify methods for streamlining the documentation process.
  • To involve staff pharmacists in improving documentation practices.

Main Methods:

  • Implementation of Total Quality Management (TQM) principles.
  • Collaborative review and redesign of the intervention documentation system.

Related Experiment Videos

  • Inclusion of front-line staff pharmacist input throughout the process.

    • Main Results:

    • Streamlined intervention documentation processes were achieved.
    • Long-term benefits in efficiency and quality of documentation were realized.
    • Staff pharmacists' direct involvement led to practical and effective solutions.

    Conclusions:

    • Utilizing TQM principles significantly improves pharmacist intervention documentation.
    • Engaging staff pharmacists is key to successful system redesign and sustained improvement.
    • Enhanced documentation supports the value of pharmacists in patient care and service justification.