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Managing diverse occupational therapy resources in a creative, corporate model
1School of Occupational Therapy and Physiotherapy, McMaster University.
Summary
This study details the creation of a new occupational therapy departmental structure through participatory management. The innovative model enhances quality of working life and staff potential amidst healthcare restructuring.
Area of Science:
- Healthcare Management
- Occupational Therapy Practice
- Organizational Development
Background:
- Healthcare institutions are restructuring towards decentralized models.
- Occupational therapy departments face challenges of resource shrinkage and service reorganization.
- Previous departmental models require reevaluation for optimal function.
Purpose of the Study:
- To describe the development of an innovative departmental structure in an occupational therapy department.
- To explore the amalgamation of two departments into a corporate whole.
- To integrate participatory management and a client-centered model of practice.
Main Methods:
- Development of a departmental model integrating quality of working life, employee autonomy, management team, and quality circle theory.
- Adoption of the client-centered model of occupational performance as a basis for practice.
- Concurrent implementation with institutional decentralization and clinical program management.
Main Results:
- The developed model enhanced concepts of quality of working life and employee autonomy.
- Staff satisfaction levels were assessed, with areas of concern identified.
- Plans for future growth and system development were outlined.
Conclusions:
- The participatory management amalgamation offers a viable option for renewed management models in occupational therapy.
- The innovative structure maximizes staff skill sets and optimizes potential.
- This approach provides a framework for navigating healthcare service delivery changes.