Increasing the effectiveness of healthcare managers. Horizontal and vertical information linkages

In the healthcare industry, there is an increasing number of managers who operate clinics geographically separated from the administration and from other managers. Physical distance creates barriers to communication and also inhibits psychological attachment to the healthcare organization. This can result in dysfunctional management styles, with managers appearing passive, overly independent, or isolated. By choosing the best communication medium as well as the most appropriate information linkages, the administrator can improve the effectiveness of managers. Specific intervention strategies are offered for correcting dysfunctional behaviors in healthcare settings.