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Related Experiment Videos

TQM: a paradigm for physicians.

D A Snyder1

  • 1National Naval Medical Center, Bethesda, MD.

Physician Executive
|February 7, 1993
PubMed
Summary
This summary is machine-generated.

Healthcare workers, particularly physicians, often exhibit apprehension towards new management philosophies like Total Quality Management (TQM). This resistance stems from the inherent fear of change, impacting their acceptance of TQM principles.

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Area of Science:

  • Healthcare Management
  • Organizational Behavior

Background:

  • Change initiatives in healthcare often face resistance from professionals.
  • Physicians, in particular, may express skepticism or fear regarding new management approaches.

Purpose of the Study:

  • To explore the spectrum of reactions from healthcare workers towards Total Quality Management (TQM).
  • To understand the apprehension and fear associated with the implementation of new management philosophies in healthcare settings.

Main Methods:

  • Qualitative analysis of healthcare worker responses to TQM.
  • Exploration of physician attitudes towards TQM and its associated terminology.

Main Results:

  • Healthcare workers display a range of reactions to TQM, from acceptance to dismissal.

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  • Apprehension and fear are common responses among physicians regarding TQM.

    • Conclusions:

    • The implementation of TQM in healthcare requires addressing the inherent fear of change among staff.
    • Understanding physician perspectives is crucial for the successful adoption of new management philosophies like TQM.