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Towards integrative audit: a partnership for quality.

T Sharp1, J Kilvington

  • 1City Hospitals Sunderland, UK.

International Journal of Health Care Quality Assurance
|December 9, 1992
PubMed
Summary

The Sunderland Integrative Audit System offers a patient-centred approach to healthcare quality improvement. This multidisciplinary audit system monitors services by examining patient experiences across different departments and professionals.

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Area of Science:

  • Healthcare Management
  • Quality Improvement Science
  • Health Services Research

Background:

  • The need for integrated healthcare services is increasingly recognized.
  • Existing audit systems often lack a holistic, patient-centred perspective.
  • Patient rights and standards are crucial for evaluating healthcare quality.

Purpose of the Study:

  • To outline the development of the Sunderland Integrative Audit System.
  • To present a patient-centred, multidisciplinary audit approach.
  • To demonstrate the system's utility in monitoring healthcare services.

Main Methods:

  • Development of a modular audit system based on the Patient's Charter.
  • Focus on examining interfaces between departments, professionals, and services.

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  • Piloting the system in diverse hospital and community settings.

    • Main Results:

    • The Sunderland Integrative Audit System was successfully developed.
    • The system facilitates a patient-centred, multidisciplinary audit.
    • Piloting confirmed the system's adaptability to various healthcare settings.

    Conclusions:

    • The Sunderland Integrative Audit System provides a comprehensive tool for healthcare quality monitoring.
    • The system effectively assesses the integration of patient services.
    • Its flexible design allows application across diverse healthcare environments.