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Devising a multidisciplinary audit tool.

L Bell1, B Morris, R B Brown

  • 1Rochford Hospital, UK.

International Journal of Health Care Quality Assurance
|December 9, 1992
PubMed
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Healthcare audits need patient input to improve quality. Developing an audit tool based on patient perceptions enhances service quality and addresses regional variations in healthcare delivery.

Area of Science:

  • Health Services Research
  • Quality Improvement Science

Background:

  • Current healthcare audit processes often focus narrowly on medical, clinical, and managerial quality.
  • Significant regional variations exist in audit implementation, leading to disparities in healthcare excellence.
  • There is a recognized need to broaden existing audit frameworks.

Purpose of the Study:

  • To advocate for expanding healthcare audit approaches.
  • To explore the development of an audit instrument incorporating service user perspectives.
  • To create a patient-centered audit tool for enhanced healthcare quality.

Main Methods:

  • Literature review of existing audit processes in healthcare.
  • Analysis of factors involved in developing customer perception-based audit tools.

Related Experiment Videos

  • Reporting on an ongoing empirical study to create a patient-view audit instrument.

    • Main Results:

    • The study is in progress, focusing on developing a novel audit tool.
    • Preliminary work involves identifying key elements for a patient-perception-based instrument.
    • The goal is to create an effective and efficient tool grounded in patient experiences.

    Conclusions:

    • Unidimensional healthcare audit approaches require expansion.
    • Incorporating service users' views is crucial for developing comprehensive audit instruments.
    • Patient-centered audit tools can potentially improve healthcare quality and reduce regional disparities.