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Beyond resource management: towards total quality.

P R Holt1

  • 1Health Sector, PA Consulting, Manchester, UK.

International Journal of Health Care Quality Assurance
|December 9, 1992
PubMed
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Health organizations involving clinicians in devolved management can advance beyond resource management to total quality management. This approach facilitates the evolution towards becoming total quality organizations.

Area of Science:

  • Healthcare Management
  • Organizational Development
  • Quality Improvement

Background:

  • Decentralized management of clinical services is a global trend in hospitals.
  • Successful implementation of devolved management often involves clinician participation.
  • Existing resource management strategies may limit further organizational advancement.

Purpose of the Study:

  • To examine how health organizations can transition towards total quality management.
  • To explore the link between devolved management and total quality.
  • To provide a framework for evolving beyond basic resource management.

Main Methods:

  • Conceptual examination of organizational evolution in healthcare.
  • Analysis of trends in decentralized clinical service management.

Related Experiment Videos

  • Review of the progression from devolved management to total quality principles.

    • Main Results:

    • Health organizations with successful devolved management involving clinicians are poised for total quality management.
    • The natural evolution of well-established decentralized management leads towards total quality.
    • Moving beyond resource management is a key step in this evolution.

    Conclusions:

    • Clinician involvement in devolved management is crucial for advancing to total quality.
    • Decentralization fosters an environment conducive to total quality principles.
    • Healthcare organizations can strategically evolve towards total quality management.