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Measuring management training. Two new instruments.

S Newman1, D Milne

  • 1Northumberland Health Authority, UK.

Health Manpower Management
|December 9, 1992
PubMed
Summary
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This study developed practical tools to measure in-service management training outcomes in healthcare. The research demonstrated positive impacts on behavior and participant satisfaction from specific training programs.

Area of Science:

  • Healthcare Management
  • Educational Measurement
  • Organizational Psychology

Background:

  • Effective in-service management training is crucial for National Health Service (NHS) performance.
  • Existing training outcome measures may lack psychometric rigor or practical applicability.
  • Assessing the impact of management training on behavioral change and satisfaction is essential for program evaluation.

Purpose of the Study:

  • To develop and validate psychometrically sound and practical measurement tools for in-service management training outcomes.
  • To evaluate the effectiveness of specific management training programs within an NHS District.
  • To identify areas for future research in assessing cognitive development outcomes of training.

Main Methods:

  • Development of measurement instruments based on psychometric principles.

Related Experiment Videos

  • Application of these measures to assess outcomes of two distinct management training programs.
  • Analysis of data to demonstrate changes in behavior and levels of participant satisfaction.
  • Main Results:

    • Validated measurement tools were successfully developed for assessing training outcomes.
    • Significant positive effects were observed in behavioral changes among participants.
    • High levels of participant satisfaction were reported for the evaluated training programs.

    Conclusions:

    • The developed measurement tools provide a reliable and practical means to assess in-service management training.
    • Specific training interventions can lead to demonstrable positive behavioral changes and increased participant satisfaction.
    • Further research is needed to effectively measure the cognitive development aspects of action learning processes in training.