Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Experiment Videos

Modeling two dimensions of patient satisfaction: a panel study.

P S Ho1, M B Stegall, T T Wan

  • 1Medical College of Virginia, Virginia Commonwealth University.

Health Services Management Research
|January 8, 1994
PubMed
Summary

Separate patient satisfaction measures are recommended for accurate health outcome assessment. Moderate causal links were found between quality of care and access to care satisfaction.

Related Concept Videos

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by
Same author

Backscattering patterns of step index optical fibers: angular width.

Applied optics·2010
Same author

Z-DNA crystallography .

Biopolymers·2009
Same author

Integration and the performance of healthcare networks: do integration strategies enhance efficiency, profitability, and image?

International journal of integrated care·2006
Same author

Intragastric administration of Lactobacillus casei expressing transmissible gastroentritis coronavirus spike glycoprotein induced specific antibody production.

Vaccine·2005
Same author

Permanent colonization by Lactobacillus casei is hindered by the low rate of cell division in mouse gut.

Applied and environmental microbiology·2004
Same author

A body-mind-spirit model in health: an Eastern approach.

Social work in health care·2002

Area of Science:

  • Health outcomes research
  • Patient experience measurement
  • Healthcare quality assessment

Background:

  • Patient satisfaction is crucial for evaluating healthcare outcomes.
  • Existing aggregate measures may obscure nuanced patient experiences.
  • Understanding the relationship between different facets of satisfaction is important.

Purpose of the Study:

  • To compare the stability of aggregate versus separate patient satisfaction measures.
  • To investigate the causal relationships between distinct patient satisfaction components over time.
  • To inform best practices in patient satisfaction assessment.

Main Methods:

  • Analysis of data from 1,451 Medicare Health Maintenance Organization (HMO) beneficiaries.
  • Comparative stability analysis of aggregate and disaggregated satisfaction metrics.

Related Experiment Videos

  • Cross-lagged panel analysis to examine temporal causality between satisfaction dimensions.

    • Main Results:

    • Separate summary measures demonstrated greater stability for patient satisfaction assessment.
    • Moderate causal relationships were identified between quality of care and access to care satisfaction.
    • Cross-lagged effects indicated a dynamic interplay between these satisfaction domains over time.

    Conclusions:

    • Recommends utilizing separate summary measures for constructing patient satisfaction assessments.
    • Highlights the interconnectedness and causal influence between quality of care and access to care perceptions.
    • Suggests implications for healthcare providers aiming to improve overall patient experience.