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Updated: Aug 19, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Critical variables in making organizational change a reality
1Graduate Health Administration Program, University of Scranton, PA 18510.
Abstract:
Daniel J. West Jr., Ph.D., FACHE, FACMPE, director of the graduate health administration program at the University of Scranton, Pennsylvania, writes that any change to part of the health care delivery system impacts the total system. Therefore, expertise is needed in a wide variety of functional areas to ensure that change occurs smoothly.
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