Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Experiment Videos

Positioning the human resource business using service level agreements.

P Tonks1, H Flanagan

  • 1Business Development Centre, UK.

Health Manpower Management
|December 9, 1993
PubMed
Summary

Service Level Agreements (SLAs) enhance Human Resource Departments by focusing on interdepartmental collaboration and adding value. Understanding these relationships ensures SLAs serve as a means to organizational goals, benefiting all parties involved.

Related Concept Videos

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by
Same author

Dual role of splenic mononuclear and polymorphonuclear cells in the outcome of ciprofloxacin treatment of Salmonella enterica infections.

The Journal of antimicrobial chemotherapy·2020
Same author

Nintendo Wii Fit as an adjunct to physiotherapy following lower limb fractures: preliminary feasibility, safety and sample size considerations.

Physiotherapy·2015
Same author

Effect of X- and Y-box deletions on the development of diabetes in H-2Ealpha-chain transgenic nonobese diabetic mice.

Scandinavian journal of immunology·2006
Same author

In vivo depletion of CD8+ cells does not affect primary maedi visna virus infection in sheep.

Veterinary immunology and immunopathology·1999
Same author

CD4(+) T-cells are required for the establishment of maedi-visna virus infection in macrophages but not dendritic cells in vivo.

Virology·1999
Same author

Team briefing--helping to rediscover the road to Utopia.

Health manpower management·1999

Area of Science:

  • Business Administration
  • Human Resource Management
  • Organizational Studies

Background:

  • Service Level Agreements (SLAs) are increasingly relevant in organizational management.
  • Their application within Human Resource Departments requires specific consideration.
  • Understanding interdepartmental dynamics is crucial for effective HR operations.

Purpose of the Study:

  • To explore the introduction and development of SLAs in Human Resource Departments.
  • To identify key dimensions for successful SLA completion.
  • To emphasize the role of SLAs in adding value to organizational outcomes.

Main Methods:

  • Exploration of SLA approaches and their implementation in HR.
  • Analysis of the relationship between different directorates and departments.

Related Experiment Videos

  • Scrutiny of SLA formats and devolved departmental freedoms.

    • Main Results:

    • Four key dimensions are identified as necessary for SLA completion.
    • Human Resource Specialists must understand interdepartmental relationships to add value.
    • SLAs provide similar benefits to both HR departments and their users.

    Conclusions:

    • SLAs should be viewed as a means to achieve organizational objectives, not an end in themselves.
    • Effective SLAs require a clear understanding of departmental contributions and external engagement capabilities.
    • The benefits of implementing SLAs in HR are mutual, enhancing efficiency and outcomes for all stakeholders.