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Total quality training in the hospital setting
H E LaFoe1, P P Carson, K D Carson
1Marathon Oil Company, Lafayette, LA.
Hospital Topics
|April 1, 1994
Abstract:
Total quality management requires a commitment to continuous quality improvement and a complete transformation of a healthcare organization's operations. An ongoing process, it prescribes training at all levels of an organization's hierarchy as well as the routine evaluation of the training programs' quality.