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Counselling in primary care.

R Wiles1, E Macalister-Smith, L Finnis

  • 1Institute for Health Policy Studies, University of Southhampton.

Health Services Management
|March 9, 1994
PubMed
Summary
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A new audit reveals findings from a general practice counselling scheme in Salisbury Health District. The Wiltshire Family Health Services Authority (FHSA) has responded to the audit results.

Area of Science:

  • Health Services Research
  • Primary Care Medicine
  • Counselling Psychology

Background:

  • General practices are increasingly incorporating counselling services to address patient mental health needs.
  • The Wiltshire Family Health Services Authority (FHSA) established a specific counselling scheme within its district.
  • Auditing such schemes is crucial for evaluating effectiveness and guiding future service development.

Purpose of the Study:

  • To audit the established counselling scheme in Salisbury Health District general practices.
  • To assess the outcomes and operational aspects of the counselling initiative.
  • To document the Wiltshire FHSA's response to the audit findings.

Main Methods:

  • An audit was conducted on the counselling scheme operating in Salisbury Health District.

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  • Data collection likely involved practice records, patient feedback, and practitioner interviews.
  • Analysis focused on scheme performance and alignment with objectives.

    • Main Results:

    • The audit provided specific findings regarding the counselling scheme's implementation and impact.
    • Details of these findings are presented in the full study.
    • The Wiltshire FHSA's official responses to the audit outcomes are also outlined.

    Conclusions:

    • The study highlights the importance of regular audits for primary care counselling services.
    • Findings inform potential improvements and sustainability of similar schemes.
    • The Wiltshire FHSA's engagement with the audit demonstrates a commitment to service quality.