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Related Experiment Videos

Client-centred standards: risk implications for boards and management.

M Spiers1

  • 1Deer Lodge Centre, Winnipeg.

Leadership in Health Services = Leadership Dans Les Services De Sante
|February 7, 1995
PubMed
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The Canadian Council on Health Services Accreditation standards may now have legal authority, increasing liability risks. New client-centered standards heighten the potential for uncovering substandard care during accreditation surveys.

Area of Science:

  • Healthcare accreditation
  • Health law
  • Patient safety

Background:

  • The Canadian Council on Health Services Accreditation (CCHSA) standards are evolving.
  • Accreditation processes are shifting focus from organizational structure to individual client care.

Purpose of the Study:

  • To analyze the legal implications of CCHSA's new client-centered standards.
  • To assess the potential for increased legal liability for healthcare organizations under these new standards.

Main Methods:

  • Legal analysis of accreditation standards.
  • Examination of the shift in survey focus within the accreditation process.

Main Results:

  • CCHSA standards may be interpreted as having legal force.

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  • The focus on individual clients in surveys increases the likelihood of identifying and documenting substandard care.

    • Conclusions:

    • Healthcare organizations face heightened legal liability risks with the new client-centered CCHSA standards.
    • The accreditation process's increased scrutiny on client care necessitates a proactive approach to risk management.