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Empowered to do what? Why?
1Texas Instruments, Inc., Attleboro, MA, USA.
Abstract:
This article reviews an approach to leverage business process reengineering and employee empowerment for not only cycle time and cost reduction opportunities, but also a more exciting and expanded role for the employee. It promotes the reduction of simple, routine tasks, and refocusing the improved skill level of today's employees on higher value adding activities.