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Related Experiment Videos

Measuring the savings from managed care: experience at Citibank.

M G Reiff1, K L Sperling

  • 1Citicorp/Citibank, NY, USA.

Benefits Quarterly
|December 9, 1994
PubMed
Summary

Citibank's managed care strategy, implemented in 1989, successfully contained long-term healthcare costs without compromising quality. A 1994 study validated this approach, offering data for improved healthcare efficiencies.

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Area of Science:

  • Healthcare Management
  • Health Economics
  • Corporate Health Initiatives

Background:

  • In 1989, Citibank initiated a point-of-service (POS) plan to address long-term healthcare cost containment.
  • The primary objective was to reduce expenses while maintaining high standards of care quality.

Purpose of the Study:

  • To empirically evaluate the effectiveness of Citibank's POS plan in achieving its cost and quality goals.
  • To assess the long-term impact of the managed care strategy implemented in 1989.

Main Methods:

  • A study was conducted in 1994 to analyze the outcomes of the POS plan.
  • Empirical evaluation methods were employed to gather objective, quantifiable data.

Main Results:

  • The study provided objective and quantifiable data supporting Citibank's managed care strategy.
  • Evidence indicated that the POS plan was successful in its aims.

Conclusions:

  • Citibank's managed care strategy demonstrated success in containing healthcare costs.
  • The findings suggest potential for greater efficiencies in healthcare management through similar POS plans.

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