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Measuring the savings from managed care: experience at Citibank
1Citicorp/Citibank, NY, USA.
Benefits Quarterly
|December 9, 1994
Summary
Citibank's managed care strategy, implemented in 1989, successfully contained long-term healthcare costs without compromising quality. A 1994 study validated this approach, offering data for improved healthcare efficiencies.
Area of Science:
- Healthcare Management
- Health Economics
- Corporate Health Initiatives
Background:
- In 1989, Citibank initiated a point-of-service (POS) plan to address long-term healthcare cost containment.
- The primary objective was to reduce expenses while maintaining high standards of care quality.
Purpose of the Study:
- To empirically evaluate the effectiveness of Citibank's POS plan in achieving its cost and quality goals.
- To assess the long-term impact of the managed care strategy implemented in 1989.
Main Methods:
- A study was conducted in 1994 to analyze the outcomes of the POS plan.
- Empirical evaluation methods were employed to gather objective, quantifiable data.
Main Results:
- The study provided objective and quantifiable data supporting Citibank's managed care strategy.
- Evidence indicated that the POS plan was successful in its aims.
Conclusions:
- Citibank's managed care strategy demonstrated success in containing healthcare costs.
- The findings suggest potential for greater efficiencies in healthcare management through similar POS plans.