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Related Experiment Videos

Development of a comprehensive clinical pharmacy workload documentation system.

J Bajcar1, T Chin, W Chui

  • 1St. Michael's Hospital, Toronto, Ontario.

The Canadian Journal of Hospital Pharmacy
|April 1, 1995
PubMed
Summary
This summary is machine-generated.

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A new documentation system captures pharmacists' clinical activities and their impact on patient drug therapy outcomes and costs. This system aids in staff justification, service impact assessment, and future clinical planning.

Area of Science:

  • Pharmacy Practice
  • Health Services Research

Background:

  • Accurate workload documentation is crucial for demonstrating the value of clinical pharmacy services.
  • Existing systems may not fully capture the breadth of pharmacists' daily clinical activities and their impact.

Purpose of the Study:

  • To develop and implement a comprehensive workload documentation system for pharmacists.
  • To capture clinical activities, patient drug therapy outcomes, and associated costs.

Main Methods:

  • The system comprises three sections: clinical activities, clinical effectiveness indicators, and cost-effectiveness indicators.
  • Incorporated indicators beyond the National Hospital Productivity Improvement Program-Pharmacy Workload Measurement System.
  • Utilized pocket-sized cards for data collection and retrieval to ensure compliance.

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Main Results:

  • The system has been implemented since December 1990, with quarterly reports identifying workload changes and trends.
  • Data informs staff justification, clinical service impact assessment, staff development needs, and future clinical planning.
  • Pharmacists' interventions in 14 focused drug therapy areas are used to measure cost-effectiveness.

Conclusions:

  • The developed documentation system provides valuable insights into pharmacists' workload and impact.
  • It supports evidence-based decision-making for resource allocation, staff development, and strategic planning in pharmacy services.
  • Future plans include computerization to enhance documentation and data analysis efficiency.