Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Experiment Videos

Polling patients with self-administered surveys.

C J Dommeyer1, J Feldman, W Davis

  • 1School of Business Administration, California State University, Northridge 91328, USA.

Health Marketing Quarterly
|December 9, 1994
PubMed
Summary

Patient survey methods impact response rates and patient attitudes. In-person waiting room surveys yield higher engagement and more positive feedback compared to mail-in surveys.

Related Concept Videos

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by
Same author

Combining structural modeling and deep learning to calculate the E. coli protein interactome and functional networks.

Nature communications·2026
Same author

Combining structural modeling and deep learning to calculate the <i>E. coli</i> protein interactome and functional networks.

bioRxiv : the preprint server for biology·2025
Same author

Study of upright patient positioning reproducibility in image-guided proton therapy for head and neck cancers.

Radiotherapy and oncology : journal of the European Society for Therapeutic Radiology and Oncology·2024
Same author

Impact of an automated report comparison tool on trainee report modification rate at a tertiary hospital.

Clinical radiology·2024
Same author

Searching for clinical trials in oncology: finding a path through the maze.

Annals of oncology : official journal of the European Society for Medical Oncology·2023
Same author

ESMO expert consensus statements on the management of EGFR mutant non-small-cell lung cancer.

Annals of oncology : official journal of the European Society for Medical Oncology·2022

Area of Science:

  • Health Services Research
  • Patient Experience Studies
  • Survey Methodology

Background:

  • Self-administered surveys are common in healthcare settings.
  • Different survey administration methods may influence patient participation and perceptions.
  • Understanding optimal survey delivery is crucial for data quality.

Purpose of the Study:

  • To compare the effectiveness of two patient survey administration methods: in-person waiting room versus mail-in.
  • To evaluate the impact of survey format on response rates, speed, and respondent attitudes.

Main Methods:

  • A comparative study of two patient surveys.
  • One survey was administered to patients in a medical facility's waiting room.
  • The second survey was sent to patients via mail.

Main Results:

  • The waiting room survey demonstrated a significantly higher response rate.
  • Response speed was also faster for the in-person waiting room survey.
  • Respondents from the waiting room survey reported more favorable attitudes toward the medical facility and the survey itself.

Conclusions:

  • Administering patient surveys in a waiting room setting is more effective than mail-in surveys.
  • In-person administration enhances patient engagement and positive perception of healthcare services.
  • Optimizing survey delivery methods can improve data collection and patient feedback.

Related Experiment Videos