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Related Experiment Videos

A structure for organizing a facility's annual performance review.

C B Lathrop1

  • 1Phoenix Baptist Hospital, AZ, USA.

Journal for Healthcare Quality : Official Publication of the National Association for Healthcare Quality
|June 7, 1995
PubMed
Summary

Quality assurance (QA) has evolved to performance improvement (PI), requiring expanded annual appraisals. This article presents a framework for evaluating organizational programs and goal achievement in healthcare settings.

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Area of Science:

  • Healthcare Management
  • Quality Improvement Science

Background:

  • Traditional quality assurance (QA) focused on specific areas like infection control and medical records.
  • The field has evolved from QA to performance improvement (PI), necessitating broader evaluation methods.

Purpose of the Study:

  • To discuss a new structure for evaluating diverse organizational programs and projects.
  • To assess how effectively an organization meets its established goals within the PI framework.

Main Methods:

  • Review of historical QA practices.
  • Analysis of the expansion of annual appraisals to encompass PI initiatives.
  • Proposal of a structured evaluation approach for organizational programs.

Main Results:

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  • The traditional annual appraisal is insufficient for modern performance improvement.
  • A comprehensive structure is needed to evaluate multiple programs, projects, indicators, and team dynamics.

    • Conclusions:

    • Healthcare facilities must adapt appraisal systems to align with performance improvement principles.
    • Implementing a structured evaluation framework is crucial for assessing organizational goal attainment and overall effectiveness.