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Rational people and why they do irrational things: the theory of psychological reversals
1Colmery-O'Neil VA Medical Center, Topeka, KS, USA.
Abstract:
The theory of psychological reversals developed by Michael Apter, a British psychologist, is used to explain behavior and motivation in employees. The article explains that such behaviors are neither haphazard nor necessarily undesirable. Reversal theory provides a structured way of analyzing employee behaviors through the use of four pairs of exclusive, opposite states. An employee may reverse back and forth between these states.
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