Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Experiment Videos

A lively learning agenda.

R T Stack1, E R Lovern

  • 1Borgess Medical Center and Borgess Health Alliance, Kalamazoo, MI, USA.

The Healthcare Forum Journal
|August 6, 1995
PubMed
Summary
This summary is machine-generated.

Healthcare organizations face challenges with managed care knowledge. Borgess Medical Center implemented a comprehensive education program to address significant gaps in understanding preferred provider organizations (PPOs) and managed care principles.

Related Concept Videos

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by
Same author

Specialist collaboration strategies--roundtable discussion.

Integrated healthcare report·1999
Same author

Specialty PPO helps a hospital "think like a business".

Journal of health care benefits·1993
Same journal

Stop me before I kill again.

The Healthcare Forum journal·1999
Same journal

Are HMOs really a dying breed?

The Healthcare Forum journal·1999
Same journal

Getting technical.

The Healthcare Forum journal·1999
Same journal

Three predictable crises in the health system and what to do about them.

The Healthcare Forum journal·1999
Same journal

Bearing witness to the evolution of contemporary medicine: the Institute for Health and Healing at California Pacific Medical Center, San Francisco.

The Healthcare Forum journal·1999
Same journal

Life with the new roommate: alternative medicine moves in with conventional medicine.

The Healthcare Forum journal·1999
See all related articles

Area of Science:

  • Healthcare Management
  • Medical Education
  • Health Insurance

Background:

  • Incidents revealed a lack of understanding regarding managed care and specific insurance plans like Preferred Provider Organizations (PPOs).
  • An internal survey highlighted a significant organizational knowledge gap, with only 4% of directors and 7% of executives understanding managed care.

Purpose of the Study:

  • To address the identified knowledge deficit in managed care at Borgess Medical Center.
  • To develop and implement a comprehensive education program focused on managed care principles.

Main Methods:

  • The study involved identifying critical incidents and conducting an internal survey to assess managed care knowledge.
  • A comprehensive education program was designed and implemented at Borgess Medical Center.

Related Experiment Videos

Main Results:

  • The initiative was prompted by specific incidents and survey data revealing low managed care comprehension.
  • The program aimed to improve understanding of managed care concepts across the organization.

Conclusions:

  • Addressing knowledge gaps in managed care is crucial for healthcare organizations.
  • Comprehensive education programs are essential for improving staff understanding of complex healthcare delivery models like managed care.