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Related Experiment Videos

Effective reassignment of accounts can decrease bad debt.

R M Frohlich1

  • 1Memorial Medical Center of Jacksonville, FL.

Healthcare Financial Management : Journal of the Healthcare Financial Management Association
|June 7, 1994
PubMed
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Unpaid patient account balances may require secondary collection efforts. Consider various factors before reassigning accounts to a second collection agency to maximize recovery.

Area of Science:

  • Healthcare Management
  • Financial Recovery
  • Accounts Receivable

Background:

  • Patient accounts often remain unpaid after initial collection attempts.
  • Primary collection placement with a third party does not always guarantee balance recovery.

Purpose of the Study:

  • To explore the decision-making process for secondary collection placement of patient accounts.
  • To identify key factors influencing the effectiveness of secondary collection efforts.

Main Methods:

  • Analysis of factors influencing secondary collection placement.
  • Review of best practices in accounts receivable management.

Main Results:

  • Secondary placement offers an additional recovery opportunity for unpaid patient balances.

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  • Several critical factors must be evaluated before initiating secondary collection.

    • Conclusions:

    • Secondary collection placement is a viable strategy for recovering outstanding patient debts.
    • Informed decision-making regarding secondary placement is crucial for optimizing financial outcomes.