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Reengineering: forty useful hints.

G Miller1

  • 1PROACTION, Agoura Hills, CA, USA.

Hospital Materiel Management Quarterly
|October 5, 1995
PubMed
Summary
This summary is machine-generated.

Business Process Reengineering (BPR) involves reinventing processes for major improvements, questioning fundamental assumptions. This article clarifies 40 key BPR principles, insights, and techniques for quantum leaps in performance.

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Area of Science:

  • Business Management
  • Operations Research

Background:

  • Business Process Reengineering (BPR) principles have evolved over time, often fragmented.
  • Recent integration of BPR with world-class business principles aims for quantum improvements.

Purpose of the Study:

  • To clarify fundamental principles of Business Process Reengineering (BPR).
  • To provide insights, techniques, and hints for effective process reinvention.

Main Methods:

  • Review and synthesis of existing BPR concepts.
  • Identification and articulation of 40 key principles and techniques.

Main Results:

  • A comprehensive set of 40 principles, insights, and techniques for BPR.
  • Clarification of BPR's focus on radical, rather than incremental, improvement.

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Conclusions:

  • BPR offers a framework for significant performance enhancement by challenging existing processes.
  • Understanding and applying these principles can lead to major business transformation.