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Published on: February 16, 2011
Defining a quality strategy for learning disability services. Lifecare NHS Trust establishes its core values for care
1Lifecare NHS Trust, Caterham, Surrey, UK.
Abstract:
Describes how Lifecare NHS Trust established core values and an ISO 9000 quality framework as the foundation for patient care quality improvement. Discusses a procedural approach to ensure that Lifecare defines clearly the requirements of the management of every aspect of its care system. Presents a framework for total quality management and process improvement of care delivery.
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