Models for relating performance measurement and accreditation

The Joint Commission on Accreditation of Healthcare Organizations has attempted to move away from simple measures of organizational process to measures of organizational performance. As no measures of organizational performance existed, the Joint Commission was forced to embark upon a lengthy search for methodologies and technologies to measure organizational performance. In addition, an approach to the use of performance measures, which would be acceptable to the health service community, and which was compatible with the process of accreditation, had to be found.