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Updated: Oct 23, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Achieving effective service-contracting results: the process is the key to success
1New York University, New York, USA.
Abstract:
Focuses on the contract process as a source of information for managers seeking to contract more effectively. Draws on the findings of a multiple-case comparative study undertaken to understand service-contracting processes and the factors that influence them. Offers specific ideas for ways to manage contracting processes more effectively. Includes case examples to clarify the points raised.
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