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Related Experiment Videos

Defensive barriers to communication.

J M Richardson1

  • 1Fairmont Hospital, San Leandro, CA.

Physician Executive
|August 7, 1990
PubMed
Summary
This summary is machine-generated.

Effective managers must recognize communication barriers like language and perception. Defensiveness is a major obstacle, leading to negative outcomes and hindering clear message exchange.

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Area of Science:

  • Management Communication
  • Organizational Behavior

Background:

  • Effective communication is crucial for managerial success.
  • Numerous factors can impede the transmission and reception of messages.

Purpose of the Study:

  • To identify and understand common barriers to effective manager-employee communication.
  • To highlight the significant impact of psychological factors, such as defensiveness, on communication.

Main Methods:

  • Qualitative analysis of communication obstructions.
  • Literature review of factors influencing message exchange.

Main Results:

  • Communication barriers encompass a wide range, including language, education, perception, and environmental factors.
  • Defensiveness emerges as a particularly detrimental barrier, fostering negative emotions and unproductive interactions.

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Conclusions:

  • Managers must be aware of diverse communication barriers to foster a more open and effective workplace.
  • Addressing psychological barriers like defensiveness is key to improving overall communication effectiveness and achieving positive results.