Related Experiment Videos
A priority queuing model to reduce waiting times in emergency care
K Siddharthan1, W J Jones, J A Johnson
1Department of Health Policy and Management, University of South Florida, Tampa, USA.
International Journal of Health Care Quality Assurance
|December 9, 1995
Abstract:
Investigates the increased waiting time costs imposed on society due to inappropriate use of the emergency department by patients, seeking non-emergency or primary care. Proposes a simple economic model to illustrate the effect of this misuse at a public or not-for-profit hospital. Provides evidence that non-emergency patients contribute to lengthy delays in the ER for all classes of patients. Proposes a priority queuing model to reduce average waiting times.