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Management development for mid-level managers: results of a demonstration project
A R Kovner1, A Channing, M Furlong
1Robert F. Wagner Graduate School of Public Service, New York, NY 10012, USA.
Summary
This study evaluated a hospital management training program for middle managers lacking prior experience. The program successfully developed essential skills, offering a replicable model for other healthcare organizations.
Area of Science:
- Healthcare Management
- Organizational Development
- Human Resources in Healthcare
Background:
- Middle managers in urban hospitals often lack formal management training or experience.
- Effective management is crucial for hospital operations and patient care.
- Targeted development programs can address skill gaps in healthcare leadership.
Purpose of the Study:
- To examine a demonstration program designed to build skills and experience for middle managers.
- To assess the first-year accomplishments of the management development program.
- To discuss challenges and recommendations for program continuation and replication.
Main Methods:
- Program elements were summarized.
- First-year accomplishments were examined.
- Issues concerning program continuation and replication were discussed.
Main Results:
- The program provided valuable skills and experience to selected middle managers.
- Initial accomplishments indicate program effectiveness.
- Lessons learned from development and implementation were identified.
Conclusions:
- The demonstration program offers a viable model for enhancing middle management capabilities in hospitals.
- Addressing skill gaps through targeted training is essential for healthcare organizations.
- Replication of this program can benefit other mid-sized urban hospitals.