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Internal complexity and environmental sensitivity in hospitals
D P Ashmos1, D Duchon, F E Hauge
1University of Texas at San Antonio, Division of Management and Marketing 78249, USA.
Hospital & Health Services Administration
|January 1, 1996
Abstract:
Theory suggests that organizations should respond to external complexity with internal complexity. We examine whether "environmentally sensitive" hospitals are more internally complex than "environmentally insensitive" hospitals. Results show that environmentally sensitive and insensitive hospitals differed on three of the measures of internal complexity: goal complexity, strategic complexity, and relational complexity.